At the end of this course, students will be able to:
Identify the components of standard desktop personal computers.
Identify fundamental components and functions of personal computer operating systems.
Identify best practices followed by professional personal computer technicians.
Install and configure computer components.
Install and configure system components.
Maintain and troubleshoot peripheral components.
Troubleshoot system components.
Install and configure operating systems.
Maintain and troubleshoot installations of Microsoft Windows.
Identify network technologies.
Install and manage network connections
Support laptops and portable computing devices.
Support printers and scanners.
Identify personal computer security concepts.
Support personal computer security.
Students taking this course should have the following skills: End-user skills with Windows-based personal computers, including the ability to: Browse and search for information on the Internet. Start up and shut down the computer. Log on to a computer and computer network. Run programs. Move, copy, delete, and rename files in Windows Explorer. Basic knowledge of computing concepts, including: The difference between hardware and software. The functions of software components, such as the operating system, applications, and file systems. The function of a computer network.
Lesson 1: Personal Computer Components
Personal Computer Components
System Unit Components
Personal Computer Connection Methods
Lesson 2: Operating System Fundamentals
Personal Computer Operating Systems
Windows User Interface Components
Windows File System Management
Windows System Management Tools
Lesson 3: PC Technician Professional Best Practices
Tools of the Trade
Environmental Safety and Materials Handling
Perform Preventative Maintenance
Diagnostics and Troubleshooting
Professionalism and Communication
Lesson 4: Installing and Configuring Peripheral Components
Install and Configure Display Devices
Install and Configure Input Devices
Install and Configure Adapter Cards
Install and Configure Multimedia Devices
Lesson 5: Installing and Configuring System Components
Install and Configure Storage Devices
Install and Configure Power Supplies
Install and Configure Memory
Install and Configure CPUs
Install and Configure System Boards
Lesson 6: Maintaining and Troubleshooting Peripheral Components
Troubleshoot Display Devices
Maintain and Troubleshoot Input Devices
Troubleshoot Adapter Cards
Troubleshoot Multimedia Devices
Lesson 7: Troubleshooting System Components
Troubleshoot Storage Devices
Troubleshoot Power Supplies
Troubleshoot System Boards
Lesson 8: Installing and Configuring Operating Systems
Install Microsoft Windows
Add Devices to Windows
Lesson 9: Maintaining and Troubleshooting Microsoft Windows
Operating System Utilities
Maintain Microsoft Windows
Troubleshoot Microsoft Windows
Recover Microsoft Windows
Lesson 10: Network Technologies
Lesson 11: Installing and Managing Network Connections
Create Network Connections
Install and Configure Web Browsers
Maintain and Troubleshoot Network Connections
Lesson 12: Supporting Laptops and Portable Computing Devices
Laptop and Portable Computing Device Components
Install and Configure Laptops and Portable Computing Devices
Maintain and Troubleshoot Laptops and Portable Computing Devices
Lesson 13: Supporting Printers and Scanners
Printer and Scanner Technologies
Printer and Scanner Components
Printer and Scanner Processes
Install and Configure Printers and Scanners
Maintain and Troubleshoot Printers and Scanners
Lesson 14: Personal Computer Security Concepts
Security Protection Measures
Data and Physical Security
Lesson 15: Supporting Personal Computer Security